Geneva
ICT Administrator (F/M)
Location
Geneva
Department
IT
Contract Type
Full-time
Application Deadline

International Cocoa Initiative (ICI) is a Swiss non-profit foundation that works to ensure a better future for children’s. It is a multi-stakeholder initiative that unites the forces of the cocoa/café and chocolate industries, civil society, farming communities, governments, international organizations, and donors to promote human rights, and to tackle child labor in the supply chain.

As part of the creation of a new internal position, we are looking for an ICT Administrator to join our international IT team and take charge of maintaining our IT infrastructure under the supervision of our Head of IT. In the context of transforming our information systems and intensifying our data management and operational activities, this role will be responsible for the maintenance, and administration of systems, servers, and technology infrastructure, both at our headquarters and across ICI branch offices with the help of the local IT teams.

Tasks:

Infrastructure

  • Maintain the global IT infrastructure, including networks, servers, mobile devices, data centres, workstations, telephony, security, and cloud infrastructures.
  • Design and implement evolution of networks and system infrastructures.
  • Oversee servers to ensure the availability and performance of cloud resources and services.
  • Install, configure, update, and maintain servers operating systems.
  • Maintain Microsoft 365 services.
  • Document the technical infrastructure.

Network and Security

  • Administer Entra ID environments, including user, group, and security policy management.
  • Configure and administer Fortinet firewalls, wireless networks, and switches, including monitoring and optimization of security rules.
  • Implement security and IT policies.
  • Monitor threats and patch management.

User and Asset Management

  • Manage headquarter IT asset inventory and solution advisor on IT acquisitions.
  • Manage software deployment and configuration solutions via MS Intune.
  • Install new users’ equipment, manage IT access, and onboard them.
  • Provide prompt and effective user support, respond to incidents, and document interventions.
  • Train and raise awareness among users on security practices.

Collaboration and Project Management

  • Collaborate with development teams to integrate technological solutions.
  • Plan, organize, and coordinate IT projects.
  • Any other relevant tasks as assigned.

We offer the opportunity to tackle technological challenges within a foundation while providing attractive social benefits, home office arrangement (with on-site presence required for the support function three days per week), 26 days of vacation, a salary aligned with our sector, and opportunities for IT skills development.

Your profile :

  • Experience in systems administration and virtualization.
  • Good knowledge of Windows, Linux, Android, Apple, network services and backup solutions.
  • Microsoft SQL knowledge.
  • Experience with application development.
  • ICT CFC with Swiss brevet federal in computer science or equivalent.
  • Ability to manage small IT projects, work independently, and take initiative.
  • Expertise in Fortinet products and Microsoft 365 platform (certifications desired).
  • Minimum 7 years of experience.
  • Other relevant IT industry Certifications.
  • Good skills in Cyber Security.
  • Passion for information technology with the ability to simplify IT concepts for non-technical stakeholders.
  • Interpersonal and teamwork skills.
  • Problem-solving with responsiveness, method and rigor.
  • Analytical and synthesis skills.
  • Results and customer oriented.
  • Fluent in French and English.
  • Availability to travel (twice a year).

ICI Core Values

All ICI staff members are expected to adhere, respect and always promote at any time ICI Core Values: HUMANITY, INTEGRITY, NEUTRALITY, PARTNERSHIP, INNOVATION. Please refer to the ICI website for more details.

Application process

Do you want to make a difference and contribute to the mission of ICI? We offer you exciting and varied work that is meaningful and impactful within an organisation dedicated to making a difference for children in vulnerable situations then please send your application in English including a cover letter with your expected gross annual salary package, your CV and annexes to hr@cocoainitiative.org by October 20th, 2024.

Only candidates with the possibility of acquiring a work permit for Switzerland should apply
 

By submitting your application, you consent to us processing your data for the purpose of evaluating your application for this job position. We will keep your application data confidential and only use it for recruitment purposes. Once the job position is closed, your application will be deleted.

We will get in touch only with candidates who fulfil the listed criteria and have been shortlisted for an interview.

Personal Data Statement

This Personal Data Statement will provide you with information on how your personal data will be handled for the purposes of processing your job application. You are just about to send us personal information in support of your request to be considered for employment within International Cocoa Initiative. This information will be treated confidentially by ICI and will only be used for the purposes of processing your application for employment within ICI.

By applying to a position advertised, and internship or by sending a spontaneous application to ICI, you authorize ICI and its subsidiaries to retain the information you provide to us on our database.

You have the right to access and rectify your personal information by contacting us at hr [@] cocoainitiative.org. You have the right to ask ICI to delete your information by contacting us at hr [@] cocoainitiative.org. By applying to a position advertised, an internship or by sending a spontaneous application to ICI, you automatically agree to the above term.
 

Child Safeguarding

NB: ICI has zero-tolerance for all forms of child neglect, abuse (sexual, physical, emotional, and psychological) and exploitation (sexual and commercial).

ICI commits to put the best interest of the child first, and at the centre of its work, irrespective of a child’s ability, ethnicity, faith, gender, sexuality and culture. ICI recognizes its responsibility to ensure and to promote a safe and secure environment for children.

To effectively manage risks to children, ICI requires the commitment, support and cooperation of all staff, associates, partners, suppliers, service-providers and visitors.

By applying at ICI, you automatically agree to the above term and uphold the principles described herein.

Equal opportunities and non-discrimination

ICI is committed to the principle of equal employment opportunities and non-discrimination for all employees and employment applicants, and to providing employees with a fair work environment free of discrimination.  

Disclaimer

ICI and its preferred recruitment partners will NEVER ask candidates for fees for any purpose during the recruitment process. No recruitment fee, no hiring fee, no security deposit, no software or equipment charges are charged to candidates applying to ICI.